FAQ

Welcome to our FAQ page! Here you'll find detailed answers to common queries about Craftwork's assets and Pro Access subscription.

This comprehensive guide is designed to help you understand our offerings and make the most of our services.

About Marketplace

What types of assets are available in the Craftwork marketplace?

How often are new assets added to the marketplace?

Can I preview assets before I purchase or subscribe?

Are there any limitations on the use of assets from the Craftwork marketplace?

Do I need special software to use the assets from the marketplace?

Can I use the assets for commercial projects?

Are there any restrictions on the number of projects I can use an asset for?

Can I request a specific asset to be added to the marketplace?

Can I modify the assets I download from the marketplace?

Can I share the assets with my team or clients?

Are there any discounts for purchasing multiple assets at once?

About Pro Access

What is included in the Pro Access subscription?

Can I use the assets from the Pro Access subscription for commercial projects?

Are there any restrictions on the number of assets I can download with a Pro Access subscription?

Can I cancel my Pro Access subscription at any time?

Do I retain access to the assets if I cancel my Pro Access subscription?

Can I switch my billing cycle for the Pro Access subscription?

Can I get a refund if I’m not satisfied with the Pro Access subscription?

Can I share my Pro Access subscription with others?

How can I get help if I have issues with my Pro Access subscription?

Why is Pro Access only available as quarterly or yearly subscriptions?

If you have any question about Craftwork, be sure to Contact Us